Private Label

• Are all Neurogan products eligible for the Private Label offering?

  All of our products are eligible for Private Label services, except CBD Neurogettes.

• Can I provide my own bottles?

  You're welcome to source and send the bottles of your choice, including glass or plastic. Otherwise, we offer quality amber glass bottles that come standard with your purchase.

• Can I receive help with my label design?

  Yes, we have an expert graphic design team that can help to design your dream label; assisting you with fonts, colors, and imagery choices.

• Can I return my product?

  Yes, if you're unsatisfied we'll process your return with a 30% restocking fee for all private label customers. If you didn't buy a product through wholesale or private label, we don't charge any restocking fee.

• Can I see my printed labels before they are applied?

  Yes, all labels go through a quality control process and pend your final approval before heading to print.

• Does Neurogan offer dropshipping for Private Label customers?

  We're pleased to offer our dropshipping service in support of private label customers. After your order is submitted, get in contact with our team at privatelabel@neurogan.com to find out how to join our dropship program.

• Do I get my own barcodes?

  You'll be responsible for providing your own barcodes. You'll be responsible for providing your own barcodes and we recommend partnering with GS1 for barcode services. For additional questions regarding the barcodes for your product, please contact our customer care team at privatelabel@neurogan...

• Do you do metallic or some other special printing?

  We've partnered with Minute Man Press in order to offer additional services for metallic printing. We've partnered with Minute Man Press in order to offer additional services for metallic printing. Please let us know if you require special printing services and we'll help to get you in contact w...

• Do you have clear labels?

  Yes, we are happy to provide clear labels for an additional fee.

• How do I pay for my order?

  We accept Visa, Mastercard, as well as wires and checks. We accept Visa, Mastercard, as well as wires and checks. If you have any further questions regarding payment, please contact our team at privatelabel@neurogan.com.

• How do you ship your products?

  We're able to ship through Fedex, UPS, and USPS. We offer free domestic shipping on your first order.

• How much will it cost to receive 3rd Party Lab Tests for my Private Label products?

  For a standard cannabinoid profile for your products, you'll pay a flat fee of $75. For an expanded cannabinoid profile for your products, the cost is $850.

• How quickly can I get my order?

  You'll receive your order 10-14 days after your artwork has been finalized and your order has been paid for.

• If I just give you my logo and company colors, can your designers give me a couple label options they think look best?

  Absolutely, our designers will be happy to bring your company's vision to fruition. Your first label design is $199, with each subsequent label design priced at $99.

• Is there a restocking fee?

  For regular customers, we do not charge a restocking fee. For private label customers, we charge a 30% restocking fee.

• What is the expiration date?

  The CBD products that we offer to our Private Label customers are 24 months.

• What is you Minimum Order Quantity (MOQ)?

  Neurogan Private Label has an MOQ of 100 units per SKU. We're happy to offer a low MOQ to help people get started in the CBD industry, as well as seasoned business owners.

• What name and address must I list on the label of my product?

  We will help you with this. The placement of the address and logo can be tricky when designing the label. Made in the US by Neurogan 8821 Production Avenue San Diego, CA 92121

• Will you start on my label design before you receive my money?

  A 20% down payment is required before an order can be processed. We apologize for the inconvenience.