Welcome to Our Help Site

General

15 articles in this Topic

• Can Neurogan CBD Oil get you high?
• Can you overdose on CBD?
• Can you smoke CBD?
• Do Neurogan products undergo laboratory testing?
• How does a cannabis drug test work?
• How does CBD work?
• How much CBD is in your tinctures?

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Pets

10 articles in this Topic

• Do Neurogan horse pellets possess a strong scent that may make horses not want to eat it?
• How do I use CBD for my pet?
• How do I use Neurogan Horse Pellets?
• How much CBD should I give my horse?
• How much CBD should I give my pet?
• What is the difference between the CBD oil for people and the CBD oil for pets?
• What is the shelf life for Neurogan Dog Treats?

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Shipping & Delivery

12 articles in this Topic

• Are Neurogan shipments insured?
• Can you ship anywhere in the United States?
• Does Neurogan offer free shipping?
• Does Neurogan ship internationally?
• How fast will I receive my package?
• How long does international delivery take?
• How long will each available shipping method take?

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Returns & Refunds

17 articles in this Topic

• Am I able to exchange my product?
• Can I return my Neurogan product?
• Does my return need to be in original condition, or is wear and tear acceptable?
• Does the 30 Day Money Back Guarantee apply to multiple products?
• Do I have a limited time to complete my return or exchange?
• How does the 30 Day Money Back Guarantee work?
• How do I package my return?

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Payment

5 articles in this Topic

• Are there payment card processing fees?
• How do I pay?
• How will charges appear on my bank statements?
• I don't know why my payment method was denied?
• Who do I contact if I need help with payment-related issues?

Usage

3 articles in this Topic

• How do I store my CBD?
• How much CBD is in your tinctures?
• Why is my tincture cloudy/separating?

Private Label

21 articles in this Topic

• Are all Neurogan products eligible for the Private Label offering?
• Can I combine the quantities of the different products to obtain a higher price discount?
• Can I provide my own bottles?
• Can I receive help with my label design?
• Can I see my printed labels before they are applied?
• Does Neurogan offer dropshipping for Private Label customers?
• Do I get my own barcodes?

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Wholesale

1 article in this Topic

• What is the minimum purchase amount?

Sun-Grown Rewards Program

16 articles in this Topic

• Are my free gifts/products refundable or exchangeable?
• Can I earn Coins by buying Neurogan products at a retailer or a store?
• Do purchases made prior to my rewards opt-in count towards my point earnings?
• Do the Neurogan Coins or the coupon codes for my rewards expire?
• How can I earn Coins with my product reviews?
• How do I earn Coins?
• How do I redeem my Neurogan Coins?

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